The design of the app CharliesNames generally allows its usage without the submission of any personal data. You can choose to submit personal data, but this choice will always be voluntary. We do not need to know your address, eye color or phone number. Why would we?
The use of the app does not involve any determination of the user location by means of the end device sensors such as GPS. We do not care where you are while you are searching for a name for your baby. Really.
The servers on which your data is stored are located in Frankfurt am Main, at Amazon Webservices (AWS), since data privacy is taken seriously in Germany by way of comparison. AWS has a EU-US Privacy Shield certificate and is therefore compliant with data privacy.
We have deliberately decided against an ad-based business model so that we can offer you great usability and data privacy. We are not going to sell your data.
We create internal statistics for ourselves from which we can gather every day e.g. how many name ratings were submitted, how many times the app was downloaded, how many active users we have, which search preferences are popular, with how many dummies the app is rated or which app versions are currently used in total. They tell us, for example, that our users are usually looking for names that have at least 3.8 and not more than 7.3 letters and that most of you are looking for boy names. These statistics are deleted daily. The conclusions we draw from the statistics are once more used for improving the app.
The app stores Google PlayStore and Apple AppStore do measure reach independently from us. We can access this information anonymized in order to optimize the app for various smartphone versions amongst other things.
When downloading CharliesNames, no authorizations are prompted. Because we managed to develop an app that does not need authorizations. This means that your contacts or your location, for example, can not be accessed. You can be sure that we cannot access your data. Personally, this is something we would wish for in other apps, too.
The only exception are in-app purchases. If you would like to support us financially (I am taking this opportunity to thank you very much), the app requires an authorization for the payment scheme of the relevant app store.
If you send us an email with a question or a request, we will store it on our mail server for an indefinite period of time. This includes the following data: your email address, date and time, subject, and the email text which may contain your contact data. Why? So that we can reply to you and offer you excellent support, of course ;)
We are using the services of the following vendors:
We gladly provide you with information regarding any of your data that we store at any time. With just one click, you can easily view them in the app under “Data privacy”. You can also export them from there if you wish.
You can delete your app user data such as email address, first and surname, search preferences and the partner connection anytime. This is easily done in the app under “Data privacy”.
You can revoke the use of your data by us at any time by deleting it in the app under “Data privacy”.
You are entitled to raise a complaint regarding the processing of your personal data by us with a data privacy supervisory authority. The responsible authority in our case is: Bayerisches Landesamt für Datenschutzaufsicht, Promenade 27 (Schloss), 91522 Ansbach, Germany, lda.bayern.de
You would like to give us some feedback or have further questions regarding data privacy? Get in touch:
Phone: +49 8131 4309251