How do I connect with my partner?
To connect your apps, one of you needs to invite the other. In the app menu, go to “PARTNER.”
Enter your first name and tap “INVITE PARTNER.” Then choose how you want to send the invitation – for example via WhatsApp, Signal, Threema, Telegram, Facebook Messenger, SMS, etc. Send the invite to your partner.
Your partner just needs to download the app (if they haven’t already), click the link in your message, and enter their own first name – then you’re all set.
👉 Important: To make sure everything works, your partner shouldn’t paste the link into a browser (like Safari) or open it via iMessage or Airdrop. The link must be clicked directly from the original message you sent.
How does the partner comparison work?
Have you already connected and rated a few names? Then the partner comparison will immediately show you which matches you have.
There are three lists: the ❤ list, the 👍🏻 list, and the 👎🏻 list.
You can update your ratings at any time – directly in the list. That way, you’re always flexible if your opinion changes. 😊
❤ List
The ❤ list is your most important list – because this is where your absolute favorite names show up. One of these might just become your baby’s name! 🍼
A name shows up on the ❤ list if:
- you both rated it with ❤.
- one of you gave it a ❤ and the other hasn’t rated it yet – this will show as a ?. The other person can then vote directly from the list.
👍🏻 List
The 👍🏻 list includes names you like – but that might not be your absolute top favorites. These are names you don’t want to rule out yet and might want to revisit later.
A name shows up on the 👍🏻 list if:
- you both gave it a 👍🏻.
- one of you gave a 👍🏻 and the other gave a ❤.
- one of you gave a ❤ and the other a 👎🏻.
- one of you gave a 👍🏻 and the other hasn’t rated it yet – shows as a ?.
- one of you gave a 👍🏻 or ❤ and the other had the name automatically filtered out by the AI (e.g. due to similar spelling) – this shows as an x.
👎🏻 List
The 👎🏻 list is the least important. It includes all names that at least one of you didn’t like – so most likely not options for your baby’s name.
A name shows up on the 👎🏻 list if:
- you both gave it a 👎🏻.
- one of you gave a 👎🏻 and the other a 👍🏻.
- one of you gave a 👎🏻 and the other hasn’t rated it – shows as ?.
- one of you gave a 👎🏻 and the AI filtered the name out for the other – shows as x.
What does the x after a name mean?
Some names come in many different spellings – like Mateo, Matteo, Mattéo, Matéo, Matheo, Mattheo, Mathéo, or Matthéo.
To save you from rating each version, our AI helps out: when you give a 👎🏻 to a name, the AI automatically filters out similar spellings. It assumes you don’t like any variation of that name. These filtered names are marked with an x.
I want to exclude certain letters in name search – how do I do that?
This feature is available to all Pro users.
If you have a Pro account, go to “FILTERS” – either via the menu or the small filter icon at the top right.
There, in the “STARTS WITH” or “ENDS WITH” section, you can exclude letters by adding a minus sign (-) before the letter.
Examples:
Starts with …
- “C” → shows only names that start with C.
- “-L, -M, -J” → excludes names starting with L, M, or J.
- “-An” → excludes names starting with “An.”
Ends with …
- “i” → shows only names that end with i.
- “-li” → excludes names like Emili or Ameli.
- “-f, -n, -r” → excludes multiple ending letters at once – f, n, and r in this case.
Can I reset my name ratings and start over?
You can go through all the names once for free. If you want to start over, you’ll need the Pro version.
Then go to “YOUR DATA” in the app menu and scroll all the way down. There, you’ll find the button “FORGET ALL MY RATINGS.”
If you tap it, we’ll ask you to confirm that you really want to delete everything. Once confirmed, you can start your name search from scratch – like it’s day one. 😊
I want to transfer my data to another phone – is that possible?
You’ll need the Pro version for this. Once activated, you can easily transfer your data from your old phone to your new one.
Here’s how:
On your new phone, open the menu and go to “YOUR DATA” → “TRANSFER DATA.”
Enter the user hash from your old phone.
Tap “TRANSFER DATA” – and your ratings are back!
You’ll find your user hash on the old phone under “YOUR DATA” → “CSV EXPORT.”
📩 Need help? Just email us at help@charlies-names.com.
Can I get a refund for my in-app purchase?
Yes, you can request a refund yourself through your app store. Due to privacy laws, we’re not allowed to process refunds for you.
Here are the official refund instructions:
You bought the Pro version but it’s suddenly not active?
First of all: Thank you so much for supporting us by purchasing the Pro version!
If it’s suddenly not active, please check the following:
👉 Did you maybe switch to a new Apple or Google account?
The Pro version is tied to the account you purchased it with. If so, switch back to your original store account.
👉 Try restarting the app – that might be all it needs.
👉 In the menu under “SETTINGS,” tap “RESTORE PURCHASES” to re-activate your purchases.
👉 Also check “ABOUT” in the menu – it should say you’ve purchased the Pro version.
If none of that helps, just contact us: 📩 help@charlies-names.com.
I want to support CharliesNames – how can I do that?
That means the world to us – thank you for your support! 🥰
You have a few ways to support us:
💛 In the menu under “ABOUT” > “Support us” you can choose an amount. Payment is handled through your app store. As a thank you, you get access to the Pro version.
💸 Want to support us without getting the Pro version? Tap “SUPPORT (WITHOUT PRO VERSION)” under “ABOUT” or go directly here:
paypal.me/charliesnames
🏦 Prefer a bank transfer? No problem:
CharliesNames UG (haftungsbeschränkt)
IBAN: DE96 7009 1500 0000 2288 69
BIC: GENODEF1DCA
Reference: Support CharliesNames
💬 Recommend us! Under “RECOMMEND” in the app menu, it only takes a few taps.
📰 Have a blog or write for a magazine? We’d be thrilled if you wrote something about CharliesNames!
🌟 And of course: A positive rating in the App Store helps us a ton!
Thank you from the bottom of our hearts!
I have another question – where can I get an answer?
Just send us a message at help@charlies-names.com. We’ll get back to you as soon as possible and are happy to help with any questions you have.
